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FAQ's
When you're in the market to sell your old unwanted gold,
you need a company who offers trust, friendly service, high
prices, convenience and no obligation appraisals. Only State
Refinery Gold Buyers gives you all that - and more!
How much is my gold worth and how much will you pay?
When you want to sell your old gold or jewelry, it's good to
know the true market value of gold. CNN Money's web site is
a good place to start. Once you know what gold is going for
on the market, you'll have a better idea of what price you
can expect.
State Refinery Gold Buyers can pay up to 97% of an item's
true market value though the exact price will vary based on
many factors, like quality and precious metal content. When
we weigh and evaluate your gold, we immediately call you
with our offer.
What items do you buy?
The following list includes the most common items we
typically buy. If you have a gold item not listed here that
you believe we may be interested in, please call us now at
718.273.4002 for personal assistance.
.999 silver , 8k, 10k, 14k, 16k, 18k, 22k, 24k, Bent/Broken
Jewelry, Class Rings, Cluster Rings, Dental Gold, Diamonds,
Earrings, Gold Bracelets, Gold Pendants, Drops or Charms,
Gold Coins, Gold Pins/Brooches, Gold Necklaces, Gold Rings,
Gold Watches, Items with missing stones, Old scrap gold,
Platinum, Sterling Silver jewelry, Sterling Silver flatware.
Other sterling Silver items, Tangled Gold Chains, Unmatched
Gold Earrings, Unwanted jewelry
How do I know State Refinery Gold Buyers is not one of
those fly-by-night companies?
State Refinery
Gold Buyers has been buying gold for 22 years. We're an
exceptionally experienced and reliable precious metals
company with a long track record for customer satisfaction.
Our fast, friendly service and high payouts keep our
customers coming back time and time again.
Why should I sell gold to State Refinery Gold Buyers
instead of someone else?
State Refinery Gold Buyers been buying gold for 22 years and
unlike most companies, we're a true precious metal refinery.
We melt down the gold ourselves and our parent company
purifies it for us. Our in-house process lets us pass the
savings along to you so you get the best price for your gold
- up to 97% of its true market value! Our payout structure
also starts at 3 troy ounces - most start at 5 - so even
your smaller pieces earn top dollar.
How do I sell you my gold?
Simply give us a call and we will arrange for insured,
overnight FedEx shipping FREE. We'll make you an offer and
send you a check or make a direct deposit into your bank
account the SAME DAY. At State Refinery Gold Buyers, we make
getting paid for your gold fast and easy!
When I ship you my gold, do I have to pay for it
myself?
No. State Refinery Gold Buyers always pays for all of your
shipping. When you call, we'll send you an insured,
overnight FedEx shipping envelope FREE. Just send us your
gold jewelry in it and we'll evaluate your items and make
you a SAME DAY offer. If you decide you don't want to sell,
no problem. We'll just return your items back to you.
Am I obligated to sell you my gold when I ship it to
you for evaluation?
No. When you ship your items to State Refinery Gold Buyers,
you are under no obligation to accept our offer. We evaluate
your item and call you with our offer the same day we
receive your item. If you decide not to sell to us, we
simply ship your item back to you the same day.
How do I know my valuables are safe with you?
State Refinery Gold Buyers goes out of its way to ensure
your valuables are always safe and secure. We provide you
with FREE overnight FedEx shipping that insure your
valuables up to $25,000 in value. If your items are worth
more, we buy additional shipping insurance for your
valuables - at no cost to you. When we receive your item, we
assign it a tracking number so you always know where it is.
While your item is in the care of State Refinery Gold
Buyers, you can rest assured it is always well guarded and
completely safe.
Will you check with me first before cutting me a check
for my gold?
Yes. When we evaluate your gold and determine a price to
pay, we immediately call you on the telephone and make an
offer. We only begin the payment process after you accept
our offer.
What if I don't like your price and I want my gold
back?
No problem. We'll securely ship your items back to you. With
State Refinery Gold Buyers, you have absolutely nothing to
lose!
I would rather bring my gold to you in person. Can I
do that?
You certainly can. Many gold-buying companies don't have a
physical address. Others do, but they don't allow customer
visits. At State Refinery Gold Buyers, customers are welcome
to visit us anytime.
Our 3 offices are located at:
State Refinery Gold Buyers
1192 Forest Avenue
Staten Island, NY 10310
We're opened from 9:30 am - 5 pm Mondays through Saturday
except major holidays. Drop-ins are always welcome but if
you'd like to call ahead first, feel free.
You can reach us at 718.273.4002.
How will you pay me, and how soon?
When you sell us your gold, you have a wide variety of
payment options. We can pay you by Check, PayPal, MoneyGram,
Western Union or a direct deposit into your checking
account. Just let us know which payment method you prefer,
and we'll pay you the same day you accept our offer, whether
that means mailing you a check or making a direct deposit
into your bank account. |
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